Info Hub - FAQ
✨ Frequently Asked Questions
📦 How long does shipping take?
Orders are processed within 3–5 business days. After that, shipping typically takes 3–7 days, depending on your location.
🧺 How do I wash my shirt or sweatshirt?
To keep your pieces looking fresh:
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Turn inside out
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Wash cold on gentle cycle
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Tumble dry low or air dry
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No bleach or ironing directly on the design
📏 What sizes are available?
All items use unisex sizing from Small to 3XL.
Fit tips are included in each product description — size up for that cozy, oversized fall vibe!
💳 Can I return or exchange an item?
Since each piece is handmade to order, we do not offer returns or exchanges at this time.
If something arrives incorrect or damaged, contact us and we’ll make it right. 💛
📬 How can I track my order?
Once your order ships, you’ll get a tracking number via email.
Need more help? Head over to the Track Order page.
🎁 Do you offer gift wrapping or custom designs?
Absolutely! Message us before ordering for:
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Gift-ready packaging
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Personalized requests
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Custom designs for events or occasions
💌 Still have questions?
Reach out anytime through our Contact page — we’re happy to help!